How Can We Help You?
Video tutorials, guides, and answers to common questions
Video Tutorials
Learn Leo step-by-step with our video guides
Getting Started with Leo
Learn how to set up your account, add medications, and customize your dashboard
Adding Your First Medication
Step-by-step guide to adding medications with reminders and tracking
Setting Up Apple Watch
Sync Leo with your Apple Watch for quick dose logging
Managing Family Members
Add children or dependents and track their medications
Understanding Your Health Score
How adherence scores are calculated and how to improve them
NFC Sticker Setup Guide
Program NFC stickers for one-tap dose logging
Earning Badges & Rewards
Complete challenges and unlock achievements
Connecting with Caregivers
Share health data safely with family caregivers
Browse by Category
Getting Started
Set up your account and learn the basics
12 articlesMedications
Track doses, set reminders, manage refills
18 articlesMobile App
iOS app features and troubleshooting
15 articlesApple Watch
Watch app and complications guide
8 articlesFamily & Caregiving
Manage family members and dependents
10 articlesRewards & Gamification
Earn points, badges, and rewards
7 articlesHealth Tracking
Vitals, symptoms, and health logs
14 articlesAccount & Settings
Profile, notifications, and preferences
9 articlesPrivacy & Security
Data protection and HIPAA compliance
6 articlesPopular Articles
Most frequently read help articles
How to add a new medication
PopularComplete guide to adding medications with dosage, schedule, and reminders
Setting up medication reminders
PopularConfigure push notifications and reminder preferences
Inviting family members
PopularAdd caregivers, parents, or dependents to your family circle
Syncing with Apple Health
PopularConnect Leo to Apple HealthKit for vitals and activity data
Understanding gamification points
How points are earned and what they can be used for
Managing refill reminders
Set up automatic refill reminders before you run out
Troubleshooting notifications
Fix common issues with push notifications
Exporting health data
Download your health records and medication history
Still Need Help?
Our support team is here to help you with any questions or issues.