Terms of Service.

These are the terms under which Leo (“Leo,” “we,” “us,” or “our”) makes its software, website, and related services (collectively, the “Service”) available to you. Reading them matters because they govern what you can expect from us, what we expect from you, and what each side is on the hook for if something goes wrong.

We've tried to write them in plain English. The sections you should read most carefully are § 06 (medical disclaimer), § 12 (disclaimers), § 13 (liability cap), and § 16 (arbitration and class-action waiver) — they affect your legal rights in concrete ways.

By creating a Leo account, downloading the Leo iOS application, or otherwise using the Service, you agree to be bound by these Terms of Service and our Privacy Notice (/privacy). If you do not agree to either, do not use the Service.

If you are using the Service on behalf of an organization (for example, a healthcare clinic linking to a patient's record), you represent that you have authority to bind that organization to these terms.

Leo is built for both adults and children. Different rules apply by age, in line with the Children's Online Privacy Protection Act (COPPA) and equivalent laws.

You must provide accurate information when creating your account, including a real date of birth. We rely on that information to apply the right rules to your account.

Your Leo account is the record of who you are inside the Service. You are responsible for keeping your password and any device that has your account signed in reasonably secure. If you suspect unauthorized access, contact us at legal@leomindbody.com promptly.

Leo offers biometric lock (Face ID / Touch ID) and a five-minute session timeout out of the box. We strongly recommend enabling them.

Leo is currently in private beta. That means a few specific things you should expect:

Leo is a health-management tool, not a medical device, and not a substitute for professional medical care. Leo does not diagnose, treat, cure, mitigate, or prevent any disease, illness, or condition. The Service is not intended for use in emergencies.

The patterns, correlations, and observational signals surfaced by Leo's on-device engines (/engines) are derived from the data you log. They are descriptive, not prescriptive. They are not clinical advice. Decisions about your care, or the care of someone you love, belong with the qualified healthcare professionals who provide it.

In an emergency, call 911 (or your country's equivalent) or proceed to the nearest emergency department. Do not use Leo to evaluate whether a situation is an emergency.

Our handling of your personal and health data is governed by the Privacy Notice at /privacy, the HIPAA Notice at /legal/hipaa, and the technical detail at /security. By agreeing to these Terms you also agree to those documents.

Short version: Leo's architecture is built to HIPAA Security Rule technical safeguards (§164.312); the BAA with Google Cloud is in progress; we do not claim HIPAA compliance until that BAA is executed and a third-party assessment is complete; per-user encryption means we cannot read your Protected Health Information without the unwrapped key, which lives in your device's Keychain.

You own your data. You can export everything (PDF / JSON / CSV) any time. You can request deletion of your account and PHI at any time; we honor it within thirty (30) days.

Leo is currently free for all patients during the private beta. Some features may become available through paid subscriptions in the future; if they do, the following terms will apply.

You agree not to use the Service to:

• ✗Violate any applicable law or regulation.
• ✗Infringe anyone else's intellectual property, privacy, or other legal rights.
• ✗Upload malicious code, attempt to disrupt the Service, or interfere with another user's use.
• ✗Reverse-engineer or scrape the Service for unauthorized purposes (security research conducted in good faith and reported responsibly is welcomed; write to legal@leomindbody.com).
• ✗Impersonate another person, misrepresent your identity, or claim a relationship to a patient you do not have.
• ✗Use the Service to provide clinical advice to others as if you were a licensed clinician operating within the bounds of your license.

Leo's software, the Leo name, the Leo mark, the website, the on-device engines, and the underlying codebase are owned by us and protected by U.S. and international intellectual-property law.

Your content — the data you log, the journal entries you write, the notes you attach to a record — is and remains yours. By using Leo, you grant us a limited, non-exclusive license to process that content solely for the purpose of providing the Service to you (storage, encryption, sync, display, export). We do not use your content to train models, sell to advertisers, or for any purpose outside what the Privacy Notice describes.

Leo uses third-party processors for infrastructure, authentication, payments, and analytics. The full list is on /privacy § 06. Each is bound by its own terms; the privacy implications are described in the Privacy Notice.

We are not responsible for the conduct of third parties not bound by an agreement with us, including third-party websites linked from the Service.

The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, Leo disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment.

We do not warrant that the Service will be uninterrupted, error-free, secure against all attacks, or free of viruses or other harmful components. We do not warrant that any results obtained through use of the Service will be accurate or reliable, or that any errors will be corrected.

This section does not limit any warranties that cannot be excluded under applicable law in your jurisdiction.

To the maximum extent permitted by applicable law, Leo and its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, business interruption, or any other intangible loss, arising out of or in connection with your use of (or inability to use) the Service, regardless of the legal theory and even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total cumulative liability arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amounts you have paid to Leo in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Leo and its officers, employees, agents, and affiliates from and against any claim, damage, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Service in violation of these Terms, (b) your violation of any applicable law, or (c) your violation of any third-party right, including any intellectual-property or privacy right.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.

For questions about these Terms of Service, contractual matters, or to opt out of arbitration:

For privacy questions, use privacy@leomindbody.com. For product support and bug reports, use support@leomindbody.com.